Term Of Service

Terms of Service

This Web Hosting Agreement ("Agreement") is between WebCrob ("WebCrob"), and the person (individual or legal person) who signs WebCrob's service order and set up form (the "Order") incorporating this Agreement by reference ("Customer"). This Agreement governs Customer's use of WebCrob’s Web hosting service.

Please read this agreement carefully. By agreeing to our terms of service and acceptable use policy on the account signup form, signing up, communicating with us, paying for and/or using our services, you are agreeing to be bound by the conditions and terms of this agreement, our acceptable use policy, and our privacy policy.

Table of Contents
     •    Account Setup
     •    Transfers
     •    Abuse & Prohibited Use
     •    Payment Information
     •    Discount & Coupon Codes
     •    Cancellations
     •    Money Back Guarantee
     •    Bandwidth & Storage Usage
     •    Backups &  Data Loss
     •    Reseller Client Responsibility
     •    Shared (Non-Reseller Accounts)
     •    Uptime Guarantee
     •    Support Scope
     •    Right To Refusal Without Cause
     •    Indemnification
     •    Arbitration
     •    Disclosure To Law Enforcement
     •    Disclaimer
     •    Copyright Policy
     •    Changes To The TOS

Account Setup
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. Providing false contact information of any kind may result in the termination of your account. In high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.

Our transfers team will make every effort to help you move your site to us, however, we cannot make guarantees of the transfer process. We provide this as a courtesy service and cannot make guarantees regarding its availability or the amount of time it may take as each host is configured a little differently. We will try our best, however, in some cases we may be unable to assist you in a transfer of data from an old host.

Abuse & Prohibited Use
WebCrob reserves the right to decide as to what constitutes as abuse and any material not mentioned below is left entirely up to the discretion of the WebCrob staff.

Abuse can include, but is not limited to the following offenses: